Refund policy
Amazon Style Returns Policy
Items purchased at an Amazon Style location can be returned within 30 days for a full refund, subject to our other listed return guidelines listed below.
- Products must be returned in new and unworn condition, with all original packaging and tags.
- Any products that are resized, altered, or otherwise damaged after purchase, won't be accepted for return.
- Gift Cards are not returnable (except as required by law)
- Gift recipients can return a gift with the order number or printed gift receipt.
- Some returns made in-store may be refunded as a Gift Card. See an in-store associate for more details.
To learn more about refund processing times, visit our Refunds help page.
To Return an Item:
If you linked your account at the time of purchase from an Amazon Style store:
- Go to Your Orders, under the Amazon Stores section, select the order with the item you want to return.
- Select Request Item Return and follow the steps to select the item to return, the reason for return, and select the return shipping or drop-off method.
- Complete your return, by confirming shipping or drop-off options.
For additional support on returning an item by mail, Contact Us to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.