Refund policy

Amazon Style Returns Policy

Items purchased at an Amazon Style location can be returned within 30 days for a full refund, subject to our other listed return guidelines listed below.

  • Products must be returned in new and unworn condition, with all original packaging and tags.
  • Any products that are resized, altered, or otherwise damaged after purchase, won't be accepted for return.
  • Gift Cards are not returnable (except as required by law)
  • Gift recipients can return a gift with the order number or printed gift receipt.
  • Some returns made in-store may be refunded as a Gift Card. See an in-store associate for more details.

To learn more about refund processing times, visit our Refunds help page.

To Return an Item:

If you linked your account at the time of purchase from an Amazon Style store:

  1. Go to Your Orders, under the Amazon Stores section, select the order with the item you want to return.
  2. Select Request Item Return and follow the steps to select the item to return, the reason for return, and select the return shipping or drop-off method.
  3. Complete your return, by confirming shipping or drop-off options.

For additional support on returning an item by mail, Contact Us to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.